Privacy policy

 

Privacy Policy

This Privacy Policy describes how Cloudengin OÜ (referred to as “we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our website.

Collecting Personal Information

When you visit our website, we collect certain information about your device, interaction with our site, and information necessary to process your purchases. This includes information that can uniquely identify an individual, referred to as “Personal Information.” Below is more information about what Personal Information we collect and why.

Device Information

• Examples of Personal Information collected: web browser version, IP address, time zone, cookie information, viewed products or pages, search terms, and interaction with the site.
• Purpose of collection: to load the website accurately for you and to perform analytics to optimize our site.
• Source of collection: automatically collected when you access our site using cookies, log files, web beacons, tags, or pixels.
• Disclosure for a business purpose: shared with our processor, Shopify.

Order Information

• Examples of Personal Information collected: name, billing address, shipping address, payment information (e.g., credit card numbers and any other accepted payment types), email address, and phone number.
• Purpose of collection: to fulfill our contract with you by providing products or services, processing payment, arranging for shipping, and providing order confirmations. We may also use this information to communicate with you, screen orders for potential fraud, and, when in line with your preferences, to provide you with information or advertising about our products or services.
• Source of collection: collected from you during the checkout process.
• Disclosure for a business purpose: shared with our processor, Shopify.

Customer Support Information

• Examples of Personal Information collected: additional information as necessary to assist you with support inquiries.
• Purpose of collection: to provide effective customer support.
• Source of collection: collected from you.
• Disclosure for a business purpose: may be shared with service providers as needed.

The site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you believe your child has provided us with Personal Information, please contact us at info@eurotek.deals to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
• Legal Compliance: We may share your Personal Information to comply with applicable laws, respond to subpoenas, search warrants, or other lawful requests for information, or to protect our rights.

Behavioural Advertising

We use your Personal Information to provide targeted advertisements or marketing communications that we believe may be of interest to you. For example:

• Google Analytics: We use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your Personal Information here: Google Privacy Policy.
• You can opt-out of Google Analytics here: Google Analytics Opt-Out.

For more information about targeted advertising, you may visit the Network Advertising Initiative’s educational page.

Using Personal Information

We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up-to-date on new products, services, and offers.

Lawful Basis for Processing

Under the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

• Your consent;
• Performance of the contract between you and the site;
• Compliance with our legal obligations;
• To protect your vital interests;
• To perform a task in the public interest;
• For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the site, we will retain your Personal Information for our records unless and until you request us to delete this information. For more information on your right to erasure, see the ‘Your Rights’ section below.

Automatic Decision-Making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (including profiling), which has a legal effect on you or otherwise significantly affects you.

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data. Our processor, Shopify, uses limited automated decision-making to prevent fraud that does not have a legal or significant effect on you.

Your Rights

GDPR If you are a resident of the EEA, you have the right to access, correct, update, or erase the Personal Information we hold about you. To exercise these rights, please contact us at info@eurotek.deals.

Your Personal Information will initially be processed in Ireland and may be transferred outside of Europe, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper.

CCPA If you are a California resident, you have the right to access, port, and request deletion of your Personal Information. If you would like to exercise these rights, please contact us at info@eurotek.deals.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the same email.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our site. We use various types of cookies, including functional, performance, advertising, and social media or content cookies. Cookies improve your browsing experience by remembering actions and preferences, and also provide insights into site usage.

Cookies Necessary for the Functioning of the Store

• _secure_session_id: Used in connection with navigation through the storefront.
• cart: Used in connection with the shopping cart.
• cart_sig: Used in connection with checkout.
• checkout_token: Used in connection with checkout.
• secure_customer_sig: Used in connection with customer login.

Reporting and Analytics Cookies

• _tracking_consent: Tracks preferences.
• _s: Shopify analytics.
• _shopify_s: Shopify analytics.
• _y: Shopify analytics.

The length of time that a cookie remains on your device depends on its type. Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted. Most cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.

To manage cookies, you can adjust your browser settings. Blocking cookies may impact your experience, and some parts of our website may no longer be fully accessible.

Do Not Track

Please note that we do not alter our data collection and usage practices when we detect a Do Not Track signal from your browser.

Changes

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Contact Information For more information about our privacy practices, questions, or complaints, please contact us by email at info@eurotek.deals or by mail at:

Cloudengin OÜ
Ehitajate tee 110a

Harjumaa, Tallinn, Mustamäe linnaosa 13517, Estonia

Last updated: 02/11/2024

If you are not satisfied with our response, you have the right to file a complaint with your local data protection authority.